Facility Etiquette

Why this matters

Agency and contractor workers often arrive in unfamiliar environments. Good facility etiquette helps you integrate faster, build trust and reduce friction for the permanent team.

Expectations

• Introduce yourself when you arrive.
• Respect the way the facility runs.
• Ask where to find key areas and equipment.
• Follow instructions from the nurse or senior person in charge.
• Treat permanent staff as teammates, not obstacles.

Common mistakes

• Assuming every facility works the same way.
• Criticising processes during the shift.
• Standing back and waiting to be told every task.
• Not asking for help until the shift is already off track.

What great workers do

• Observe first, then adapt.
• Ask respectful questions.
• Offer practical help when workloads are heavy.
• Leave the team feeling better supported than when you arrived.